In what scenario may a certificate holder or licensee request a review of a program?

A certificate holder or licensee may request a review of a program upon payment of a fee. In regulatory and licensure contexts, many programs, especially those dealing with certifications and licenses, have specific procedures that individuals must follow to initiate a review. This usually includes the payment of a fee, which is common in order to cover the administrative costs associated with processing the request, such as staff time and materials used for review.

The requirement for a fee serves to facilitate the review process and ensures that only serious requests are submitted, thereby maintaining the integrity of the review system. This payment model is often established to support the governance and oversight of programs to ensure compliance and quality standards. In contrast, other scenarios, like submitting a complaint, completing a survey, or scheduling an interview, involve different processes or objectives, and do not typically trigger a formal review of a program in the same way that the payment of a fee does.